A trained virtual assistant takes routine front-office work off your team: scheduling, reminders, intake and inbox management, during your business hours.
What's included
- Appointment scheduling and rescheduling
- Reminder calls, texts and emails
- Patient intake and demographics entry
- Fax and inbox management
- Referral coordination
- Records requests
How it works
- 1Define tasks and access
- 2Train on your workflows
- 3Daily work in your systems
- 4Weekly check-in
Why it matters for your practice
Lower staffing cost
Remote help without hiring.
Fewer no-shows
Consistent reminders.
Freed-up staff
Your team focuses on patients.
Frequently asked questions
What tasks can a virtual medical assistant do?
Scheduling, reminder calls, intake entry, fax and inbox management, referrals and records requests. Any routine front-office task that does not require being on site.
Are virtual assistants HIPAA trained?
Yes. Every assistant completes HIPAA training, signs a confidentiality agreement and works only inside your secure systems.
What hours do they work?
Your business hours, in your time zone.
Ready to improve your virtual assistant?
Get a free consultation and a clear plan for your practice.